Resilience team

SWGP provides qualified, insured resilience services to support member practices during holiday or sickness absence and enable staff to attend training.

Resilience Nurse service

Practices in South Warwickshire benefit from access to a resilience nursing service which provides an experienced nurse to cover when colleagues are away.

The innovative service, funded by NHS England, means practices are more able to encourage nurses to take up training opportunities and can manage workload during absences with support from SWGP’s Resilience Nurse.

Our Resilience Nurse service provides access to a qualified practice nurse, well versed in asthma and COPD reviews and a wide range of treatment room jobs including dressings, vaccinations and new patient checks. They are adept at slotting into different teams and making patients feel comfortable and confident in their care.

Using the Resilience Nurse service is easy and reliable – SWGP manages the employment and indemnity responsibilities and we have a legal agreement which covers both parties.

For details, contact our team.

Feedback about our Resilience Nurse:

“The Resilience Nurse was efficient and responsive to our needs and has fitted in with minimal supervision… We have also used the nurse to mentor some of our less experienced nurses which has been really helpful in relieving pressure on our Advanced Nurse Practitioner.”

Sherbourne Medical Centre

Resilience Secretary service

We offer secretarial cover for practices to help out when an extra pair of hands is needed, whether that’s due to a heavy workload, sickness absence or covering holiday periods.

Our remote Resilience Secretary service encompasses most aspects of a secretarial role, including accessing the surgery’s clinical system and Lexacom digital dictation.

This remote access enables our Resilience Secretary service to provide a much more flexible level of cover depending on the surgery’s requirement and service availability.