Recently, Yasmin Brough (Quality and Compliance Lead) and Maddy Edgington (HR Admin / Recruitment lead) attended a Mental Health First Aid (MHFA) refresher training session, three years on from completing their initial qualification.
The refresher training focused on recognising signs of mental health problems, providing initial support, approaching conversations sensitively, and helping to guide people towards appropriate professional support where needed. The session also provided an opportunity to revisit the role of Mental Health First Aiders within the workplace and the importance of creating a supportive environment for colleagues.
Reflecting on the training, Yasmin shared that she particularly valued the opportunity to work through case studies and role-play exercises with other attendees, helping to build confidence in offering support and signposting colleagues appropriately.
Maddy also found the refresher valuable and said one of the most interesting discussions focused on the growing use of AI and the limited safeguarding procedures currently in place around this area. She reflected on the importance of using AI appropriately, whilst continuing to promote wellbeing support and open conversations within organisations.
Both Yasmin and Maddy highlighted the importance of Mental Health First Aiders in helping staff feel supported within the workplace. They explained that having approachable colleagues available to listen, offer support, and signpost people to the right services can help create a more open and supportive working environment.
Yasmin said:
“I believe it is important that people know they can come forward for support and should never feel ashamed about speaking openly about their mental health.”
Maddy added:
“There’s support available, and no one should feel like they have to struggle on their own. Sometimes just having a conversation with someone can make a huge difference.”
Yasmin and Maddy would also like to remind colleagues that they are both available to offer support and guidance if needed.