Chairperson / Directors
Dr Cristina Ramos
Cristina is the Chair of the SWGP Federation. She represents the Federation and South Warwickshire General Practice at a Place and System level and leads on developing integrated solutions that ensure the General Practice is considered an equal partner as systems change and develop.
Cristina feels very strongly that patients need to be at the centre of pathway design to ensure the needs of the population are met. She works with stakeholders across the system to help develop solutions that support individual practice resilience and the development of sustainable PCNs. Cristina is clinical lead for the GP in ED service and the frailty pathway for South Warwickshire.
Cristina has been a partner at Rother House in Stratford upon Avon for over 20 years and has an interest in gastroenterology, frailty and palliative care.
Dr Mike Caley
Mike is the Medical Director for SWGP and his current areas of responsibility are clinical quality, safety and governance across all clinical services. Mike is clinical service lead for Extended Access and the Resilience team. He is also one of the Care Quality Commission (CQC) registered managers for SWGP.
Alongside his role at SWGP, Mike is a GP Partner at Warwick Gate Family Health Centre and has worked in the NHS in a variety of roles in hospitals, primary care and management.
Mike is committed to representing the interests of grass roots GPs in South Warwickshire to maintain high quality patient care, support a sustainable workload, and enable working at scale across practices.
Kim has over twenty years practice management experience in South Warwickshire. Her background includes local PCT and commercial experience, writing tenders for the procurement of “Darzi” Health Centres and supporting the implementation stage.
Kim is the practice manager representative at the CCG Gateway meetings where QIPP ideas are discussed with representatives from the CCG Patient Reference Group and Arden & GEM CSU. She also undertakes training practice assessment visits on behalf of West Midlands Deanery.
Kim’s role within the South Warwickshire GP Federation includes finance and Primary Care at Scale. Kim is passionate about the development of primary care and is keen to share ideas and try new ways of working, while maintaining the high quality of patient care in South Warwickshire
Planning & Delivery Director
Doug is responsible for SWGP playing a leading role in the development of integrated care systems. He ensures that general practice is seen as a trusted partner and provider of high quality, effective and efficient services.
Doug previously led the primary care team and function at the former Solihull Clinical Commissioning Group, and played a leading role in establishing and developing the CCG.
Having undertaken a wide range of roles over his NHS career, including organisational development, service improvement, contract and finance management, Doug has a comprehensive understanding of the NHS and how it operates.
Jon is the Workforce Director for SWGP. His responsibilities include supporting the Federation’s HR team, as well as developing the primary care workforce of the future to respond to growing demands for more integrated health and care services in local communities.
This position runs alongside Jon’s role as joint Head of Coventry and Warwickshire Training Hub which provides access to career opportunities and relevant education, training and development for everyone working in primary care across Coventry, Rugby, South Warwickshire and Warwickshire North.
Jon has worked in general practice for over 10 years and is a non-clinical Partner at Bidford Health Centre. Jon also sits on the Training Hub Board, the Coventry and Warwickshire Integrated Primary Care Board, the Leadership and Organisational Development Group, and the Health and Wellbeing Group.
Dr Melinda Wood
Melinda is Clinical Director for SWGP and her responsibilities cover HR and Additional Roles (ARRS). Her role includes representing the voice of rural practices and working with colleagues to create a sustainable and resilient GP workforce.
Melinda is a Partner at Harbury Surgery. She also played a key role in establishing Warwickshire East PCN and continues to work as Clinical Director for the organisation.
Prior to medicine, Melinda worked as a research scientist for pharmaceutical companies, and holds a PhD in research into breast cancer from the University of Birmingham.
Our corporate employees are supported by a talented team of clinical and non-clinical staff working directly with practices and PCNs.
SWGP HR Administrator
Tracey works in our HR team where her focus is providing support with onboarding new starters. This includes ensuring that rigorous procedures are followed to maintain high standards and comply with all requirements across the variety of roles within SWGP.
Prior to joining the HR team, Tracey worked as an SWGP administrator, supporting the additional roles (ARRS) and Extended Access services as well as the COVID vaccination project.
Information & Governance Lead
Chris is responsible for providing clinical systems and analytics support to GP practices and PCNs. He leads a team of information analysts as well as Digital Angels IT support staff.
His team help all member practice and SWGP employees to maximise the technology available to them to support collaboration and learning, and demonstrate the quality care that GP practices provide to their patients.
Chris has over 15 years’ experience working with the NHS, leading on systems and information management and is a member of the SWGP Senior Management Team.
Service Delivery Manager
Amanda’s specific area of focus as Service Delivery Manager is on service design, implementation and improvement across the Federation. She is also one of the Care
Quality Commission (CQC) registered managers for SWGP.
Amanda brings several years’ experience in service delivery, including five years’ working with federations. Previous roles include Service Manager at the South Worcestershire GP Federation, SW Healthcare, and service delivery for Interserve. Amanda is a member of the SWGP Senior Management Team.
Naadira’s role within the Federation covers all aspects of finance, from everyday administration through to the preparation of annual accounts. She liaises with practices, the Clinical Commissioning Group and suppliers, ensuring a high level of customer service at all times whilst maximising efficiency.
Naadira has worked in other finance roles at medical practices, universities and a grant giving organisation.
IT Projects Officer
Emmanuel provides information technology support for primary care projects, helping staff to fully utilise the digital and IT options available to them.
Technology software such as AccuRx, Clarity, Blue Stream help practices to save money, reduce workload and devote more time to patient care.
Emmanuel has worked in healthcare IT for 15 years, starting out at Lloyds Pharmacy, then South Warwickshire NHS Foundation Trust, before joining SWGP as a Digital Angel.
Corporate PA and Senior Administrator
Leah has a diverse role, providing corporate personal assistance to the SWGP Directors, as well as administration support across a range of Federation services and projects.
Leah helps colleagues with the delivery of the Extended Access and resilience services and supports with Primary Care Networks meetings.
IT Manager – Digital Angels
Neil manages all aspects of SWGP’s internal information technology and Digital Angels service, helping staff members to fully utilise the digital and IT options available to them. He helped to set up the local COVID-19 vaccination site and continues to support its delivery.
Prior to joining the Federation Neil ran his own healthcare consulting company and has worked in healthcare IT for 20 years. He began his career as a qualified blood transfusion and haematology laboratory specialist in a London hospital.
Resilience Medical Secretary
Angela provides flexible, remote cover for member practices when they need it.
As part of SWGP’s resilience team, Angela’s role encompasses most aspects of a typical medical secretarial role.
She provides cover for SWGP practices where there is absence due to sickness or holidays or if workloads are heavy and some extra support is needed.
Prior to joining SWGP she worked as a medical secretary in a busy GP surgery for several years.
As human resources lead for SWGP, Molly is the first point of contact for human resource queries. CIPD qualified, Molly’s specific area of focus is supporting the Additional Roles (ARRS) and Primary Care Network (PCN) functions.
She works closely with PCN Managers to provide day to day support for additional roles staff as well as coordinating training and development needs.
Molly has more than five years of experience in HR and is a member of the SWGP Senior Management Team.
Nick works with the Directors to develop financial modelling, budgeting and reporting systems to support the growth of the organisation, whilst overseeing the day-to-day operations of the finance department.
Nick has over 30 years’ experience as a Chartered Accountant. His career history spans all aspects of accounting, audit, acquisitions, corporate finance and taxation at KPMG and SMEs in a range of industries.
Primary Care Network Managers
Primary Care Network Manager
Jodie is Primary Care Network (PCN) Manager for Kenilworth and Warwick. She is responsible for the development of primary care and the sharing of best practice across the network.
Before primary care, Jodie looked after COVID-positive patients in the Intensive Therapy Unit at University Hospitals Coventry & Warwickshire. She has also worked in theatre as a registered Operating Department Practitioner.
Jodie has experience in both clinical and non-clinical management and operations and holds a Master’s Degree in Management.
Primary Care Network Manager
Louise is Primary Care Network (PCN) Manager for Dene and Stour Valleys PCN and Arden PCN.
Louise is responsible for supporting and managing the Additional Roles staff within the PCNs and working closely with SWGP, GP practices and Clinical Directors to ensure each network reaches its full potential. This offers patients a more efficient service and aims to improve patient health and wellbeing overall.
Before working at SWGP, Louise was Operations Manager in a large GP practice.
Primary Care Network Manager
Julie is Primary Care Network (PCN) Manager for Stratford Central PCN. She manages four practices in Stratford-upon-Avon to help them achieve improved outcomes for the local population.
Julie is a registered Nurse with the Nursing & Midwifery Council and is a member of the Chartered Management Institute.
Prior to SWGP, Julie was Managing Director of a private healthcare company.
Her career history spans hospital management, nursing, occupational health, medical negligence, social care complaints and healthcare recruitment.