Primary Care Gynaecology Service

The Primary Care Gynaecology Service (PCGS) has been commissioned by Coventry and Warwickshire ICB, initially for one year, to help tackle the long waits currently facing some patients referred to secondary care. The service is being provided by the four GP Federations working in partnership across Coventry and Warwickshire.

The PGCS provides a single point of access for routine gynaecology conditions and treatments where these cannot be met within individual practices.

These include:

  • Menorrhagia (heavy bleeding)
  • Irregular bleeding
  • Complex Menopause
  • Complex Contraception
  • Mirena coil insertion
  • Pessary insertion to relieve the symptoms of vaginal prolapse

The service is accessed via GP referral only. Patients cannot self-refer into the service. If you are a patient at a Coventry and Warwickshire GP Practice you can be referred through their system.

Family on sofa

Primary Care Gynaecology Service (PCGS) FAQ’s

What does the Primary Care Gynaecology Service cover?

This service provides specialist telephone and face to face consultations for patients with the following common conditions or treatment needs:

  • Menorrhagia (heavy bleeding)
  • Irregular bleeding
  • Complex Menopause
  • Complex Contraception
  • Mirena coil insertion
  • Pessary insertion to relieve the symptoms of vaginal prolapse
How do I access the service?

If you require our gynae service your GP will refer you following an initial consultation. Patients cannot self-refer into the service.

If you are already on a hospital waiting list for one of the conditions above, where necessary our team will be in touch to offer you an appointment with the Primary Care Gynaecology Service.

Where will the clinics take place?

Initial consultations may take place over the telephone to assess your needs and consider any additional tests that may be required. After the initial review of your referral or following the telephone consultation, you may be offered a face-to-face appointment at one of the clinic locations below.

 

Warwickshire North

Tuesday morning: Stockingford Medical Centre

13 Northumberland Avenue, Nuneaton, CV10 8EJ

 

South Warwickshire

Friday morning: Castle Medical Centre

22 Bertie Road, Kenilworth, Warwickshire, CV8 1JP

Monday afternoon: Rosebird Centre Pharmacy

Stratford-upon-Avon CV37 8LU

 

Coventry and Rugby

Thursday afternoon: Allesley Park Medical Practice

2 Whitaker Rd, Coventry CV5 9JE

How do I change my appointment?

To change your appointment, you can contact our admin hub on 01926 962716. You can also email us at swg-tr.gynaeserviceswarwickshire@nhs.net

Why can’t I just book a normal GP appointment?

Although the Primary Care Gynaecology Service is GP-led, this is a specialist service provided by GPs with additional gynaecology training and covers needs which can’t always be met during a standard GP consultation.

Will I get the specialist care I need?

Yes. GPs delivering the Primary Care Gynaecology Service have undergone additional training to take on this role, including clinical experience of delivering gynaecology services. We also maintain close links with specialist consultants at our local hospitals.

In most cases, this service will be able to offer the treatment and ongoing support patients need within the community.

How quickly will I be seen?

Although we can’t give an exact timeframe, the waiting times for the primary care service will be much shorter than being referred to hospital due to longer waiting lists following the pandemic.

What if I still need to see a consultant?

Following triage by our GPs, if they feel that you require support from a hospital consultant you will be referred on to the hospital. We will communicate this onward referral to you via letter.

Will I see my normal GP?

This is a GP-led service and most of the GPs involved will be from local practices. However, only those who have undertaken the required additional gynaecology training will be involved, and treatment will be provided in dedicated clinic sessions (even if based at your normal practice).

The outcomes of your visit to our clinic will be included in the clinical notes at your GPs practice, with your consent, so your GP will know what treatment you have received and any ongoing care that may be required once you have been discharged from our service.

Who will be providing the service?

The Primary Care Gynaecology Service is being run by the GP Federations across Coventry and Warwickshire. These federations are made up of local GP practices across the county and provide centralised services and support to help practices deliver the best possible care for our patients.

Will providing this service impact the general availability of GP appointments?

No. Although many of the clinicians running this service will be from local practices, any time dedicated to this service will be outside of their existing GP commitments. Running this service will not lead to a reduction in the amount of GP appointments at your local practice.

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