In this quick-fire feature, we chat to SWGP Federation team members to hear about the ins and outs of their working day, the parts they most enjoy, and how they like to relax outside of work.
Let’s get started…
1. What’s your name and job title?
Yasmin Brough – Quality and Compliance Lead.
2. Tell us a bit about your job – what do you do day-to-day?
I started at SWGP in November 2022, so I have been with the organisation for almost five months now. I’d previously come from a Clinical Governance and Patient Safety role at another federation within the system and fancied a new change. When I heard about the Quality & Compliance Lead role, I thought it would be a great development opportunity for me!
At the moment, my day consists of looking at the what governance-related processes and systems we currently have in place, and where there might be gaps. Then once those gaps have been acknowledged, we move to developing plans and proposals as to how we fill those gaps, therefore assuring we are providing high-quality services for practices.
3. What aspect of your job do you most enjoy?
Working with such lovely colleagues! Embracing change can be a struggle, (especially in healthcare!) but I do feel that those around me are welcoming the changes that I am proposing and clearly want to provide great services to practices and patients.
4. Break time: tea or coffee? Or something else?
I’m not a huge fan of tea or coffee, so I’d much rather drink something like water, squash or a hot chocolate. Those that work in the office with me will know that I carry round a 2L bottle of water to keep me going throughout the day!
5. How do you relax outside of work? Do you have any hobbies/personal interests you’d like to share or any tips on how you look after your wellbeing?
I spend most of my time outside of work with my family and playing with my new Kitten, Lady. I do also love to watch a bit of TV (short dramas, crime series, Love Island etc.) and also attending music concerts… I’m already booked to see Harry Styles, Take That, and Maroon 5 this year!
6. Can you tell us about a project or achievement you’re proud of? Or share some tips or learning points that might be useful to others in the team?
An achievement I’m proud of in my personal life would have to be getting onto the property ladder at the age of 21. It was something that I had started saving for as soon as I started work at 16.
Some further achievements within my professional life are:
- Being nominated and shortlisted for an Outstanding Service ad Care Award (OSCA) and attending the awards evening, during my time at UHCW.
- My development since starting in healthcare, as I have gone from working at an apprentice level to my current role in the space of 5 years.